A Virtual Switchboard is a call handling system with PBX style features without the hardware expense and more flexibility.
Because our switching platforms handles all the calls you don't need any PBX hardware to configure advanced call flows. And it can all be managed 24/7 from the web using your online control panel.
A typical scenario would be two home workers running a small company. They want the flexibility to work in different locations but present themselves as a larger organisation.
They set up a virtual switchboard and filter some calls by playing back their postal address when the caller presses '1' on the dial pad. Alternatively they can still be contacted on their phones if the caller presses '2'. To increase the flexibility the virtual switchboard makes both home phones ring at the same time, so either person can pick up the call.
