Press1 Blog 
  • National Coverage for local numbers

    We’re glad to announce we now have national coverage for local numbers. Local numbers can be added to an existing switchboard for only ¬£6.99 per month (ex. VAT). The following is a list of codes now supported (drop us an email if your looking for a code not on the list). 0121 – Birmingham 0131 […]

  • BT Exchange problems

    Some press1 users¬† report their customers have trouble getting through today. This is due to flooding in one of BT’s exchanges which has had a knock-effect leading to widespread phone problems. Read more at the BBC Note: The press1 network has not been affected at all by this outage, all problems are related to routing […]

  • VAT reduction

    From Jan 1st 2010 VAT was reduced from 21.5% to 21%. All VAT savings are past on to consumers. The change in VAT affects pricing as follows The following charges excluding VAT remain unchanged (ie. the price including VAT will be lower than before) – All call charges – All monthly charges The charges excluding […]

  • Outage today (5-01-2010)

    We had an outage today of incoming call handling. Fault Start Time: 11:11am Fault Resolution Time: 12:37pm Initial fault led to 30% of calls failing, removal of the faulty node led to overload and complete failure of all calls. The faulty nodes continue to be pro-actively monitored, the manufacturers are performing a full investigation. We […]

  • New Referral Program

    We’d like to let you all know, we have a new referral program. It’s an easy way for existing customers to benefit from referring others to the press1 service. It’s very easy to use – no special application forms or subscription is required. How it works You get someone new to sign up as a […]