- Make your company look bigger than it is. Say you have a sales, finance and customer service department
- Intelligently route calls to the relevant departments, saving costs of a receptionist
- Measure and test advertising campaigns. Use different numbers in different adverts
- Prevent future hassle when moving office, your number is re-rerouted at the click of a mouse
- Make use of remote workers but let your customer think you are all in the same place
- Don’t forget your bright ideas – leave yourself voicemails from your mobile when on the road
- Have a consistent voice and message which is on brand for all customers
- If you have a restaurant, save staff time by recording your the menus to the switchboard
- Stop customer ‘on hold’ frustration while the receptionist speaks to someone else
- Automate and appointment bookings, for example doctor surgeries or trade quotation requests
- Dictate a voicemail to your secretary and have it ready and typed when you arrive in the office
- Provide a ’secret option’ for priority customers to reach you
May 25
2010
2010
