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Changes to 0870 Switchboard pricing

The pricing for our 0870 switchboard has been revised to 14.99 per month (ex. VAT)

All new subscriptions will see this effect immediately, the new prices are reflected on the website.
Existing customers will be updated to the new pricing plan in November automatically ( monthly charge for Oct. will be at the old price level, charge for Nov. will be at the new level.

Questions and Answers

Q.Why have you reviewed pricing ?
A.Ofcom the UK regulator has introduced new regulations regarding 0870 numbers (see below) which became active on August 1st 2009, the result of this change is that significantly less inbound revenue can be offset against the switchboard hosting cost’s – hence there’s an increase in the switchboard monthly fee.

Q. What are the changes ofcom has introduced ?
Changes are applied to regulations which strongly encourage all operators to keep 0870 number call pricing equal or below the cost of a national call.  The changes refer to how operators must advertise pricing – see more on the ofcom website

Q. I have an existing 0870 switchboard, what are my options ?

A: You have a number of options
1) Keep your 0870 numbers and pay the new monthly charge
2) Change to an 0845 (local NTS) number for 9.99 per month – we can attach your old 0870 to an announcement so your customers will know where to call.
3) Change to an 0844 (fixed rate NTS) number for 4.99 per month – we can attach your old 0870 to an announcement so your customers will know where to call.
Note: There is no charge for changing accounts.