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6th-Oct, Call Disturbances

On Wednesday the 6th of October For periods of upto 30 minutes in every hour between 06:30 and 11:30 there were difficulties in processing traffic. From an end user perspective – this would have been characterised by some long delays reaching the switchboard and sometimes call failure. The problem relates to unexpected CPU usage on our gateway caused by foreign traffic. Steps have been taken to ensure the same problem does not re-occur.

Apologies for any inconvenience caused.

For periods of upto 30 minutes in every hour between 06:30 and 11:30 our SBC experienced difficulties in processing traffic. From an end user perspective – this would have been characterised by long delays in call setup and sometimes call failure.