More new features and improvements on Press1 switchboards

We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard.

Custom Call Whisper Recordings
Call Forward with Confirmation
Pressed Digit Included in Voicemail
Improved Notifications
Google Analytics Integration

Custom Call Whisper Recordings
Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is answered, allowing the caller prepare for the [...]

posted in Call management systems, News, Press release, Press1 System Tips and Tricks, Service info, Virtual IVR System, Virtual PBX, Virtual switchboard, online switchboard by admin

New Call Features and Improved User Interface

We have added some new features to press1 and improved the user interface.
New featured added are:
- Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed.
- Call hunting:  Let’s you perform ‘follow on’ calls (previously only group calling) .
- Call forward timer: setting [...]

posted in Call forwarding, Call management systems, Press1 System Tips and Tricks, Service info, Virtual IVR System, Virtual switchboard, online switchboard by pressone