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Jul 12
2010More new features and improvements on Press1 switchboards
We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard.
Custom Call Whisper Recordings
Call Forward with Confirmation
Pressed Digit Included in Voicemail
Improved Notifications
Google Analytics IntegrationCustom Call Whisper Recordings
Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is answered, allowing the caller prepare for the [...] -
Jun 29
20103 ways a virtual switchboard can improve your marketing ROI
A virtual switchboard gives you a new phone number that can be redirected to any landline or mobile number of your choice, meaning that wherever you are your phone will be answered and you won’t miss out on important calls from your customers; but your virtual switchboard can be used for so much more…
1. When [...] -
May 25
201012 ways you could use a virtual switchboard
Make your company look bigger than it is. Say you have a sales, finance and customer service department
Intelligently route calls to the relevant departments, saving costs of a receptionist
Measure and test advertising campaigns. Use different numbers in different adverts
Prevent future hassle when moving office, your number is re-rerouted at the click of a mouse
Make use [...] -
Feb 15
2010More New Features and Improvements
We have added some more new features to the press1 system
- More flexible time control
- More space for recordings
- Call whisper
- Improved user interface experience
More flexible time control
Previously you could only set the days you were open and a fixed open/closed time for the week.
We have completely revised the time control to allow individual [...] -
Jan 22
2010New Call Features and Improved User Interface
We have added some new features to press1 and improved the user interface.
New featured added are:
- Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed.
- Call hunting: Let’s you perform ‘follow on’ calls (previously only group calling) .
- Call forward timer: setting [...] -
Oct 23
2009A new video – How to record sound files in Audacity
Here’s how to record sound files for upload to press1 using audacity – audacity is a nifty cross platform FREE sound recorder/editor
[youtube=http://www.youtube.com/watch?v=TpNTA6Z_xqk]
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Oct 23
2009A new video on how to record and upload sound files
Here’s our new vid. on making and uploading sound files
[youtube=http://www.youtube.com/watch?v=xmfAL4nRjoI]
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Oct 23
2009New video's introducing the press1 control panel
Just released a new video to help users understand the basics of the press1 web control panel
[youtube=http://www.youtube.com/watch?v=30lIs7EIdwM&hl=en&fs=1&rel=0&border=1]
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Jan 09
2009Howto: Setting up a Virtual Switchboard
This is a quick howto to help first time users get started.
Here’s what we want to do.
During Opening Hours (Mon-Fri 9:00-17:00)
- Answer the call and play a menu “welcome, press ‘1′ for sales, press ‘2′ for support, press ‘3′ to get our postal address”
- Get an email alert to tell us a call arrived [...] -
Jun 30
2008Must know business tip from Press1
Just to keep in touch, here is a must know piece of information for you and your business.
Did you know? – An 0845 number costs LESS to call than a LOCAL call.
That means…
If your business is in Glasgow using an 0845 number, it would COST YOUR CUSTOMER MORE to call a LOCAL London [...]
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