We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard. Custom Call Whisper Recordings Call Forward with Confirmation Pressed Digit Included in Voicemail Improved Notifications Google Analytics Integration Custom Call Whisper Recordings Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is […]
We have added some new features to press1 and improved the user interface. New featured added are: – Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed. – Call hunting: Let’s you perform ‘follow on’ calls (previously only group calling) . – […]
This is a quick howto to help first time users get started. Here’s what we want to do. During Opening Hours (Mon-Fri 9:00-17:00) – Answer the call and play a menu “welcome, press ‘1’ for sales, press ‘2’ for support, press ‘3’ to get our postal address” – Get an email alert to tell us […]