Press1 Blog 
  • 6th-Oct, Call Disturbances

    On Wednesday the 6th of October For periods of upto 30 minutes in every hour between 06:30 and 11:30 there were difficulties in processing traffic. From an end user perspective – this would have been characterised by some long delays reaching the switchboard and sometimes call failure. The problem relates to unexpected CPU usage on […]

  • More new features and improvements on Press1 switchboards

    We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard. Custom Call Whisper Recordings Call Forward with Confirmation Pressed Digit Included in Voicemail Improved Notifications Google Analytics Integration Custom Call Whisper Recordings Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is […]

  • New reduced rates for mobile forwarding (effective immediately)

    O2 – was 10.96p/min now 6.76p/min Orange – was 11.04p/min now 8.41p/min Vodaphone – was 11.04p/min now 3.87p/min T-mobile – was 11.04p/min now 7.04p/min Hutch 3G – was 11.04p/min now 10.99p/min Rates shown above exclude VAT. All rates can be viewed here –

  • National Coverage for local numbers

    We’re glad to announce we now have national coverage for local numbers. Local numbers can be added to an existing switchboard for only £6.99 per month (ex. VAT). The following is a list of codes now supported (drop us an email if your looking for a code not on the list). 0121 – Birmingham 0131 […]

  • Use the cloud to make your home office look like a big business

    With the rise in home workers, freelancers and portfolio workers home working is changing from a select few and moving mainstream. Growth in technology is enabling this. What’s more not only can you now work from home efficiently you can portray your home office, startup or small business to be a lot bigger than it […]

  • BT Exchange problems

    Some press1 users  report their customers have trouble getting through today. This is due to flooding in one of BT’s exchanges which has had a knock-effect leading to widespread phone problems. Read more at the BBC Note: The press1 network has not been affected at all by this outage, all problems are related to routing […]

  • New Blog Location – Please update your RSS feed reader

    We have moved our Blog away from to our own homepage. If you are subscribed to our blogs RSS feed you will need to update your link/bookmark. The Blog is a great way for us to keep in touch with you. We will keep you updated with new features and tips for using the […]

  • Planned Work 21-01-2010@17:30 for 3 hours – No Login possible

    We have planned maintenance on Thursday 21st of Jan @ 17:30 to improve switchboard functionality. Work window is from 17:30 to 20:30, during this period there will be restricted access to your online account. CALLS WILL NOT BE AFFECTED. We will have a service announcement on completion to bring you details of the improvements.

  • VAT reduction

    From Jan 1st 2010 VAT was reduced from 21.5% to 21%. All VAT savings are past on to consumers. The change in VAT affects pricing as follows The following charges excluding VAT remain unchanged (ie. the price including VAT will be lower than before) – All call charges – All monthly charges The charges excluding […]

  • Outage today (5-01-2010)

    We had an outage today of incoming call handling. Fault Start Time: 11:11am Fault Resolution Time: 12:37pm Initial fault led to 30% of calls failing, removal of the faulty node led to overload and complete failure of all calls. The faulty nodes continue to be pro-actively monitored, the manufacturers are performing a full investigation. We […]