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Jan 01
2012VAT rate increase
VAT rate increased
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Dec 16
2011UPDATE: SECURITY ANNOUNCEMENT 16/12/2011 – Password Reset
Update 19/12/2011
On full investigation the source of the suspected security breach was discovered to be an internal application and NOT an external threat.
We apologise for any inconvenience caused by having your password unnecessarily reset, however it’s an important precaution to protect your account when a suspected breach is detected.
Thank you for your understanding.
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We had a [...] -
Nov 07
2011Call Disturbances 07/11/2011 (Resolved)
Total outage was from 14:29 to 15:48 (1 hour 19 mins- our longest outage to date). The outage affected all calls into the press1 system. The route cause of the problem was a faulty router with a carrier partner in London, this issue has now been resolved.
We apologise to all our customers for any inconvenience [...] -
Jun 14
2011Emergency Maintenance scheduled 15/06/2011 – 23:00
Emergency Maintenance is scheduled for the following window
Start: 15/06/2011 – 23:00
End: 16/06/2011 – 04:30
Duration: 5.5 Hours
During this window we expect there will be a total disturbance of 60 seconds to inbound calls. -
Oct 06
20106th-Oct, Call Disturbances
On Wednesday the 6th of October For periods of upto 30 minutes in every hour between 06:30 and 11:30 there were difficulties in processing traffic. From an end user perspective – this would have been characterised by some long delays reaching the switchboard and sometimes call failure. The problem relates to unexpected CPU usage on [...]
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Jul 12
2010More new features and improvements on Press1 switchboards
We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard.
Custom Call Whisper Recordings
Call Forward with Confirmation
Pressed Digit Included in Voicemail
Improved Notifications
Google Analytics IntegrationCustom Call Whisper Recordings
Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is answered, allowing the caller prepare for the [...] -
Jun 23
2010New reduced rates for mobile forwarding (effective immediately)
O2 – was 10.96p/min now 6.76p/min
Orange – was 11.04p/min now 8.41p/min
Vodaphone – was 11.04p/min now 3.87p/min
T-mobile – was 11.04p/min now 7.04p/min
Hutch 3G – was 11.04p/min now 10.99p/min
Rates shown above exclude VAT.
All rates can be viewed here – http://www.press1.co.uk/home/rates.html#U -
May 12
2010National Coverage for local numbers
We’re glad to announce we now have national coverage for local numbers.
Local numbers can be added to an existing switchboard for only £6.99 per month (ex. VAT).
The following is a list of codes now supported (drop us an email if your looking for a code not on the list).
0121 – Birmingham
0131 – Edinburgh
0141 – Glasgow
0151 [...] -
May 06
2010Use the cloud to make your home office look like a big business
With the rise in home workers, freelancers and portfolio workers home working is changing from a select few and moving mainstream.
Growth in technology is enabling this. What’s more not only can you now work from home efficiently you can portray your home office, startup or small business to be a lot bigger than it is.
Cloud [...] -
Apr 01
2010BT Exchange problems
Some press1 users report their customers have trouble getting through today.
This is due to flooding in one of BT’s exchanges which has had a knock-effect leading to widespread phone problems.
Read more at the BBC
Note: The press1 network has not been affected at all by this outage, all problems are related to routing on BT’s network.
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