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Jun 16
2011What’s the difference between an 0845 and 0844 number ?
After our last blog post “What does it cost to call an 0844 number ?” we got some questions relating to differences between 0845 and 0844 numbers. We thought we would share this via our blog as it’s obviously of interest. Here’s some Q&A’s which should help you decide what’s right for you What’s an […]
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Jul 12
2010More new features and improvements on Press1 switchboards
We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard. Custom Call Whisper Recordings Call Forward with Confirmation Pressed Digit Included in Voicemail Improved Notifications Google Analytics Integration Custom Call Whisper Recordings Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is […]
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Jun 29
20103 ways a virtual switchboard can improve your marketing ROI
A virtual switchboard gives you a new phone number that can be redirected to any landline or mobile number of your choice, meaning that wherever you are your phone will be answered and you won’t miss out on important calls from your customers; but your virtual switchboard can be used for so much more… 1. […]
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Jan 22
2010New Call Features and Improved User Interface
We have added some new features to press1 and improved the user interface. New featured added are: – Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed. – Call hunting: Let’s you perform ‘follow on’ calls (previously only group calling) . – […]
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Jan 09
2009Howto: Setting up a Virtual Switchboard
This is a quick howto to help first time users get started. Here’s what we want to do. During Opening Hours (Mon-Fri 9:00-17:00) – Answer the call and play a menu “welcome, press ‘1’ for sales, press ‘2’ for support, press ‘3’ to get our postal address” – Get an email alert to tell us […]
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