What’s the difference between an 0845 and 0844 number ?

After our last blog post “What does it cost to call an 0844 number ?” we got some questions relating to differences between 0845 and 0844 numbers. We thought we would share this via our blog as it’s obviously of interest.
Here’s some Q&A’s which should help you decide what’s right for you
What’s an 0845/0844 number [...]

posted in Business numbers, Call management systems, Phone system, Virtual switchboard by admin

More new features and improvements on Press1 switchboards

We’re delighted to announce some great new features and improvements on our Press1 virtual switchboard.

Custom Call Whisper Recordings
Call Forward with Confirmation
Pressed Digit Included in Voicemail
Improved Notifications
Google Analytics Integration

Custom Call Whisper Recordings
Call whisper is a feature which allows the called party hear a ‘line announcement’ before the call is answered, allowing the caller prepare for the [...]

posted in Call management systems, News, Press release, Press1 System Tips and Tricks, Service info, Virtual IVR System, Virtual PBX, Virtual switchboard, online switchboard by admin

3 ways a virtual switchboard can improve your marketing ROI

A virtual switchboard gives you a new phone number that can be redirected to any landline or mobile number of your choice, meaning that wherever you are your phone will be answered and you won’t miss out on important calls from your customers; but your virtual switchboard can be used for so much more…
1. When [...]

posted in Business numbers, Call forwarding, Call management systems, Press1 System Tips and Tricks by Alex

New Call Features and Improved User Interface

We have added some new features to press1 and improved the user interface.
New featured added are:
- Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed.
- Call hunting:  Let’s you perform ‘follow on’ calls (previously only group calling) .
- Call forward timer: setting [...]

posted in Call forwarding, Call management systems, Press1 System Tips and Tricks, Service info, Virtual IVR System, Virtual switchboard, online switchboard by pressone

Howto: Setting up a Virtual Switchboard

This is a quick howto to help first time users get started.
Here’s what we want to do.
During Opening Hours (Mon-Fri 9:00-17:00)
- Answer the call and play a menu “welcome, press ‘1′ for sales, press ‘2′ for support, press ‘3′ to get our postal address”
- Get an email alert to tell us a call arrived [...]

posted in Call forwarding, Call management systems, Phone system, Press1 System Tips and Tricks, Virtual switchboard, online switchboard by pressone