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Jun 29
20103 ways a virtual switchboard can improve your marketing ROI
A virtual switchboard gives you a new phone number that can be redirected to any landline or mobile number of your choice, meaning that wherever you are your phone will be answered and you won’t miss out on important calls from your customers; but your virtual switchboard can be used for so much more… 1. […]
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Feb 15
2010More New Features and Improvements
We have added some more new features to the press1 system – More flexible time control – More space for recordings – Call whisper – Improved user interface experience More flexible time control Previously you could only set the days you were open and a fixed open/closed time for the week. We have completely revised […]
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Jan 22
2010New Call Features and Improved User Interface
We have added some new features to press1 and improved the user interface. New featured added are: – Improved ‘call flow’ building: We have a new more flexible web interface for changing the call flow after a digit is pressed. – Call hunting: Let’s you perform ‘follow on’ calls (previously only group calling) . – […]
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Jan 09
2009Howto: Setting up a Virtual Switchboard
This is a quick howto to help first time users get started. Here’s what we want to do. During Opening Hours (Mon-Fri 9:00-17:00) – Answer the call and play a menu “welcome, press ‘1’ for sales, press ‘2’ for support, press ‘3’ to get our postal address” – Get an email alert to tell us […]
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